Personal Information We May Collect

The information processed through our store depends on how you interact with Bodivela™. Some information is provided directly by you, while other information may be collected automatically when you use the website.

How We May Use Personal Information

We may use personal information where reasonably necessary to operate our online store and provide services requested by customers.

• Process and manage purchases, payments, returns, refunds, and order-related requests.
• Arrange fulfillment and delivery and provide shipping or tracking information.
• Respond to customer service inquiries and provide after-sales support.
• Maintain and improve website functionality and customer experience.
• Detect, investigate, or help prevent fraudulent, abusive, or unauthorized activity.
• Maintain records necessary for business, accounting, compliance, and dispute-resolution purposes.
• Send marketing communications when permitted and consistent with your communication choices.

Payments & Information Security

Payment information submitted during checkout may be processed by Shopify, payment processors, banks, card networks, PayPal, or other payment services made available through the checkout environment.

We use reasonable administrative, organizational, and technical measures intended to help protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please do not send full card numbers, security codes, passwords, or other sensitive payment credentials through ordinary customer-service email.

When Information May Be Disclosed

We may disclose personal information to service providers and other parties where reasonably necessary to operate Bodivela™, complete transactions, provide customer support, comply with legal obligations, or protect legitimate business and security interests.

Service Providers

This may include providers that assist with ecommerce hosting, payment processing, order fulfillment, shipping, customer service, analytics, security, fraud prevention, email delivery, and other business operations.

Legal & Compliance Purposes

Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, regulatory obligations, enforce our agreements, or protect the rights, property, or safety of customers, the business, or others.

Business Transactions

If the business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction where permitted by applicable law.

Cookies & Similar Technologies

Bodivela™ and service providers supporting our store may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website activity, and support advertising or measurement functions where enabled.

Depending on your location and our store configuration, privacy or cookie controls may be available to manage certain non-essential technologies.

Advertising & Analytics Services

If enabled on our store, we may work with analytics, advertising, and marketing service providers that process information about website interactions to help measure performance, understand customer engagement, or support advertising activities.

Depending on the tools actually enabled on the website, these providers may include platforms such as Google or Meta. Each third-party provider processes information according to its own terms and privacy practices.

Certain privacy laws may characterize some advertising-related disclosures as “sharing,” “selling,” or use for targeted advertising. Where applicable, eligible users may have rights to opt out of those activities.

Shopify & Ecommerce Infrastructure

Our online store is powered by Shopify. Shopify provides ecommerce infrastructure that enables features such as storefront operation, checkout, transaction support, security, and other commerce functionality.

As part of providing these services, Shopify may process personal information relating to your interaction with our store. Shopify's own privacy documentation provides additional information regarding its processing practices.

International Processing & Transfers

Bodivela™ serves customers through online services and may work with service providers, fulfillment partners, technology providers, or payment providers located in different countries.

As a result, personal information may be processed outside the country or region where you live. Where required, applicable safeguards or legally recognized transfer mechanisms may be used.

How Long Information May Be Retained

We may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including completing transactions, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of the transaction, applicable legal requirements, and legitimate business needs.

Global Privacy Control & Browser Signals

Some browsers and devices provide privacy preference signals, including Global Privacy Control (GPC). Where we are legally required and technically able to recognize an applicable opt-out preference signal, we will process that signal in accordance with applicable law.

Traditional “Do Not Track” browser signals do not have one universally accepted technical or legal standard. Our response to browser signals may therefore depend on applicable law, available technology, and the privacy controls implemented through our store.

Children's Privacy

Our store is intended for general adult shopping audiences and is not designed for children to independently purchase products.

We do not knowingly seek to collect personal information from children in violation of applicable law. If you are a parent or guardian and believe that a child has provided personal information improperly, please contact us so the circumstances can be reviewed and appropriate action can be taken.

Data Security & Incident Response

We take reasonable measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No online environment can provide an absolute guarantee of security. If a security incident involving personal information occurs, we will evaluate the incident and provide notifications or take other actions when required by applicable law.

Email & Marketing Communications

Transactional communications may be sent when necessary to provide order confirmations, shipping updates, customer support, return information, security notices, or other service-related messages.

Promotional email may be sent where you have provided the necessary consent or where otherwise permitted by applicable law.

Marketing emails will provide an available method for unsubscribing from future promotional communications. Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related messages.

Third-Party Websites

Our store may contain links to websites or services operated by third parties. Once you leave our website, the privacy practices of the destination service are governed by that third party's own policies and practices.

We encourage you to review the privacy information provided by third-party services before submitting personal information to them.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, privacy tools, or applicable legal requirements.

When this policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly. Where additional notice is required by applicable law, we will provide it through an appropriate method.