Bodivela™ is a home-focused brand offering thoughtfully selected textiles and lifestyle pieces designed to add comfort, texture and understated character to everyday spaces.

The Bodivela™ brand is owned and operated by Beijing Wanheng Shidai Network Technology Co., Ltd.

The Bodivela™ online store is operated by Beijing Wanheng Shidai Network Technology Co., Ltd.

Our legal company and customer support information are displayed at the beginning of this page and throughout the relevant store policies.

Our assortment focuses on home textiles and comfort-oriented pieces such as decorative throws, blankets, textured bedding accents and other coordinated textile products for everyday living.

Product availability, colors, textures and styles may change as our collection evolves.

We aim to present product colors as accurately as reasonably possible. However, differences in screen settings, lighting, photography and textile production may cause slight variations in appearance.

Minor variations may occur with textile products due to materials, weaving, finishing and manufacturing processes. Please review the individual product page for the dimensions and specifications provided for the item you are considering.

Always follow the care instructions supplied with the specific product or displayed on its product page. Care requirements can vary by material, construction and finish.

When machine washing is permitted, using a gentle cycle and mild detergent can help preserve the appearance and texture of many household textiles.

Unless otherwise displayed during checkout, Bodivela™ transactions are processed in United States Dollars (USD).

The payment methods currently available for your order will be displayed during checkout.

Depending on store configuration and your location, available methods may include eligible credit or debit cards and PayPal where offered.

If you need to request an address correction, modification or cancellation, contact us at service@bodivela.com within 12 hours after placing your order.

We will make reasonable efforts to assist, but a change or cancellation cannot be guaranteed once fulfillment has started.

Orders are normally processed within 2–4 business days.

During unusually busy periods, processing may take up to 5 business days.

Bodivela™ currently applies a $5.99 flat shipping fee per order.

Estimated transit times after dispatch are:

United States: 10–15 business days

Canada, United Kingdom & Australia: 11–16 business days

Other international destinations: 15–20 business days

These are estimated transit periods rather than guaranteed arrival dates.

Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination.

Some orders may therefore be shipped internationally.

Once an order has been dispatched, available tracking information is generally provided through the shipping confirmation process.

Carrier systems may require approximately 1–3 business days to display the first tracking movement after shipment.

Contact service@bodivela.com and include your order number.

Our team will review the available tracking and shipment information and help determine an appropriate next step.

First check around the delivery location and with household members or other authorized recipients.

If the package still cannot be located, contact us with your order number. We will review the available delivery information rather than automatically declining the request solely because tracking shows “Delivered.”

Eligible merchandise may be returned within 30 calendar days after delivery. The return request must be submitted within this period.

For a standard preference-based return, merchandise should generally be unused, unworn, unwashed, unaltered, in its original condition and accompanied by applicable original packaging and proof of purchase.

Email service@bodivela.com with your order number, the item you want to return and the reason for your request.

If the return is eligible, our customer care team will provide the applicable return instructions.

Please do not send returns to our business registration address.

Once your return request has been approved, our customer care team will provide the appropriate return warehouse address and return instructions.

For preference-based returns such as changing your mind or selecting the wrong size or color, the customer is responsible for applicable return shipping costs.

If the item arrived damaged, defective, incorrect, or materially different from its description, Bodivela™ will provide an appropriate replacement, refund or return solution at no additional cost to the customer after the issue has been reviewed.

Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected.

Your bank, card issuer or payment provider may require additional time before the credit appears in your account.

Contact us as soon as reasonably possible and provide your order number, a description of the issue, and clear photos or videos where relevant.

After reviewing the issue, we will work with you on an appropriate replacement, refund, or approved return solution at no additional cost to you.

Personal information may be processed to operate the store, complete transactions, fulfill orders, provide customer support, maintain security and perform other activities described in our Privacy Policy.

Please review the full Privacy Policy for additional information about data practices and available privacy choices.

Depending on where you live, applicable privacy laws may provide rights relating to access, correction, deletion, or certain advertising-related data practices.

Please use the privacy controls provided through the store where available or contact our customer care team for assistance.

Email: service@bodivela.com

Phone: +86 14187152399

Customer Service Hours: 24 Hours a Day, 7 Days a Week.